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Preview of Gov 2.0 L.A. 2013 From Twitter.

Register for Gov 2.0 L.A. 2013 on Eventbrite

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Gov 2.0 L.A. 2013 is almost here.

As the founder of @Gov20la “Gov20LA” as it is referred to, I could not be more excited and proud. As the event gets ready to head into our fourth annual one; we are getting ready to make history, break some trendlines, and lead the dialog for another year.

But before discussing the amazing people who will be speaking I would like to highlight a major achievement of Gov 2.0 L.A.:

Since our first event in 2010, we have created and enabled an environment around building our speakers base as one that represents our society. So we have 50 percent female speakers and 50 percent male speakers. This is a critical achievement and comes at a critical time when this very issue is the subject of TV, Radio and written debate. Just recently there was an article by Nilofer Merchant (@nilofer) in the Harvard Business Review, with one of the salient points being made is that LESS than 20% of all conference speakers and panelists are Female. Less than 20%.

So Gov20LA is proud, as am I, to be able to say that we have beaten this particular national average and beaten it solidly. I continue to ensure that the speakers split for Gov20LA is evenly split between men and women, and did so because it is the right thing to do, not because we thought that in four years everyone would be talking about it. But that is what has now happened.

Gov20LA 2013 is going to rock! I could not be more excited about the powerful collection of women and men who will be speaking,

[View the story "2013 Speakers for Gov 2.0 L.A. " on Storify]

Thank you! We look forward to seeing you in person and in our live stream on April 20, 2013.

Alan W. Silberberg, Founder, Gov 2.0 L.A.

Rocking Citizen Power in 2012.

As the 3rd annual Gov 2.0 L.A. (Gov20LA) approaches on April 21, 2012; I have been thinking a lot about why I started this conference and what it means for you, for me and for our futures. A few years back I wrote this piece “What is Gov20LA All About?”

In the 3 years since we have seen huge growth in social media, cloud computing, mobile technologies and the subsequent explosion of citizen involvement with our governments. This has caused all kinds of situations, good and bad. On the good we are seeing country after country begin to adopt open data and transparent aspects to their internal and external operations. We have seen citizens empowered to use their voice, many for the first time ever. We have witnessed several countries fall to “soft power” of people organizing, and then acting on the organization to effect change of a type we have never seen in our collective human history. On the bad, we are seeing totalitarian governments around the world cling to these new technologies and indeed even the people’s response to them; to crack down, imprison people, kill people and break up organized groups.

I have written in the past about the two headed side of #gov20 and social media in general with regard to Governments and the people who interact with them. This dichotomy is growing, not abating. We see people using technologies to force change yet at same time we are witnessing governments around the world investigate the same technologies to prevent change.

Gov20LA was created to act as a forum to collect the best and brightest people and their ideas and enable them to tell the world their stories. The idea has always been to empower people through learning about the cutting edge applications of technology in government and by the companies servicing them. We feel that by letting you see the speakers in a casual, yet live setting online – we all can learn from the human conversation and dialogue.

Technology is great, solves lots of problems and saves money when properly applied. The problem with most technology conferences and events is they are too jargon laden and usually do not encourage open dialogue with the speakers. We do the opposite. We want the dialogue. We want our speakers interacting both with the live audience in the room and the global Internet TV audience. So we have created an open environment, with some truly amazing people from inside and outside government leading the dialogue.

I am personally so humbled and excited by the continued awesome response Gov20LA receives worldwide. I can’t wait for this year. Join me. Thank you.

Gov 2.0 L.A. 2012 Confirmed Speakers

www.gov20la.com

The speaker list for Gov 2.0 L.A. 2012 is out:

@nigelcameron Nigel Cameron
thinking | speaking | tweeting | blogging || future | tech | policy | values || c-pet.org | nigelcameron.org ||

@Jon_Ferrara Jon Ferrara #sCRM
Pioneer; creator of CRM solutions, CEO – Nimble.com, Founder of GoldMine. Interests; Social Business, Customer Lifecycle, Acquisition, Enchantment; Retention.

@JeanneHolm Jeanne Holm
Evangelist, Data.gov; Chief Knowledge Architect at NASA/JPL

@acc_cto Bill Marion
Chief Technology Officer; Former AFCEA President; Unified Comms driver; Cyber, Intel; Missions Systems Expertise; Vision for Kinect, Mobile, and leadership.

@AndrewNebus Andrew Nebus
Background in technology development, command and control systems, government records, and infosec with a passion for Gov 2.0

@craignewmark craignewmark
customer service rep & founder for craigslist; craigconnects

@lewisshepherd Lewis Shepherd
Live in Virginia, work in DC and Redmond, play on the web. Director of Microsoft Institute for Advanced Technology in Governments.

@JulianneShinto Julianne Shinto
CEO, Imprimpatur, Co-Founder Twain Group. Presidential Candidate Surge Adviser, Micro Gesture Training. Elections. Politics.

@alanwsilberberg Alan W Silberberg
CEO, Founder, Silberberg Innovations, Gov 2.0 L.A. Twain Group. Dad. Innovator and tech consumer.

[View the story "Gov 2.0 L.A. 2012 Confirmed Speakers" on Storify]

http://twitter.com/?list_id=gov20la-2012-speakers#!/IdeaGov/gov20la-2012-speakers/members

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3 Themes for Gov 2.0 LA 2012 (and it’s our 3rd year!)

The third Gov20LA is coming up soon. In fact in April of 2012 at the same location as this year.

As we have in the last two years, the event will be fully live-streamed and interactive with twitter, facebook, chat.

We are past the point where the “Gov 2.0″ in our name does more than evoke recognition. It is time to focus not on the theoretical but on the practical. This past year the world has witnessed upheaval and change on a scale that is new to all of us. When we did Gov20LA this year - Tunisia had just fallen, and the crisis in Egypt was just erupting in full; we had a collection of the some the world’s leading thinkers about guess what, social media in times of crisis and governments. It was to be sure pretty amazing timing. Hopefully the drama this coming year will once again be focused on the amazing speakers we will soon be announcing and the world eyes will be watching us with the ability to learn without being present in the room necessarily.

The three themes of this upcoming Gov20LA are going to be:

1. Business inside Government and how it is rapidly becoming different, things like SCRM are being deployed and government is basically being forced to restructure itself.

2. Goverments’ use and management of social media in crisis like the earthquake, hurricanes, riots.

3. Engagement is now being taken as a for granted thing, “everyone has a facebook page” but how real is it and how are crowd-sourcing and public private partnerships re-arranging the landscape?

We are requesting two things from you.

1. If you would like to submit a panel idea or speak please contact us here.

2. We will be issuing a follow up post before January 1, 2012 with regard to sponsorships and corporate opportunities, but if you are interested in sponsoring the event or some part of it, please contact us at Gov20LA@Gmail.com. Once again we appreciate all of the previous sponsors of the past two years, and could not have done it without each and every company and person who stepped up to sponsor the event.

internet as seen through candles

Gov 2.0 Listening in 5 World Capitals.

Change is here. It is happening everywhere. I have been fortunate in the last few months to speak and also do a tremendous amount of listening and asking pertinent questions of minister level officials in 5 national capitals, on 4 continents. The pace of change in government use and implementation of social media, gov 2.0, open gov, egov and various other monikers is extremely rapid, in some countries it is breakneck.

But still the old bogeyman is hanging around. Fear. I have written about the role Fear plays in the gov 2.0 and open gov discussions around the world, but this recent world tour just confirms that fear is still the largest inhibitor to successful implementation of new plans, and actually stops some excellent programs right in their tracks. I have personally witnessed the role fear plays with minister level officials down to low level staffers as well as with political functionaries in multiple countries. I have been in meetings just this year where fear is so palpable in the room; that literally nothing gets done with the exception of voices being raised in anger or out of frustration.

That being said, there are also tremendous advances being made – both those that have been officially sanctioned and budgeted and those where courageous government workers are sticking their necks out to test, take chances and experiment. More and more it is less the top down movements and more the individual workers who are making the real changes. Because a shift in acceptance of a new role; of a new place in the workplace is well underway.

But besides fear, economic concerns are also hitting this movement, both positively and negatively. In USA budgetary crisis are causing ripples up and down the Gov 2.0 movement as it is called here. But at the same time the budget crisis globally is refocusing anew the issue of legacy system investment versus investment in new technologies that are often more cost effective and much more efficient.
So pretty soon we will be crossing the chasm of decision making from supporting older legacy systems and protocols with the need to be competitive on a data basis in an increasingly competitive and real time 24/7 world.

The time to make decisions about abandoning old legacy systems with a sunk investment versus the new-found results and applications available for cheaper alternatives is upon our society, and much like Y2K there is at least partially a ticking clock. This time it is how long will current systems last before not being able to operate in a new world?

In Europe which is also facing severe economic contractions, the funding for these programs is in fact increasing for now, but that may change if the EU financial situation continues to get worse. Additionally, certain European countries need to make a mind shift from cyber space equaling protection of assets versus cyber space being a multilateral space where protections of freedoms are just as important.

Australia is committing funding and new initiatives that will drive the adoption of these practices, including the NBN (national broadband network) which will effectively wire most of the continent to be able to implement egov and open gov quickly.

Canada is struggling with funding issues and a perceived innovation gap – but at the same time it actively encouraging the open gov coalition and just recently announced a new web standards policy and it is clear that there are some powerful ministers and ministries looking to adopt egov and open gov sooner than later.

The UK is getting ready to reveal its next new initiative “GovUK” currently in Alpha, getting ready to be launched in Beta, which will serve a government wide portal along the lines of Govusa, but with a much more direct call to action and a major change in how UK gov websites will be run and maintained in the near coming future.

Russia has a small but extremely active egov movement, and there are surprising strides coming out of Russia, including a gov 2.0 proponent now running for the Duma on an open gov platform. But given Russia’s history of top down management of its people and government, the egov movement in Russia struggles against the state dominated ownership and manipulation of both the media, and the infrastructure necessary to provide open gov, like ISP’s government maintained choking of internet access and the ability to shut off the internet from the people in a very dramatic fashion.

What I have learned mostly though, is that the breakneck pace of change that has been rattling the government and e-government spaces since 2008 is having real results globally. I will leave it to others to pick apart my statements or point to specific case studies. But reality is social, mobile, cloud are here and have forever changed how governments interact with themselves and with us.

As published on Silberberg Innovations

reputationmanagement

Reputations becoming like credit?

Remember those old AOL commercials on TV, the”You’ve got mail” campaign? It was wildly successful as a marketing slogan, as a commercial, and even as the title of a movie.

Times change. Social media is no longer just a buzzword, but really a part of daily life. It might even be like a utility in the near future, something the average person literally cannot live without. Now the new thing is a play on the old one, “You’ve got Klout.” Or do you? Or do you have Peerindex? Do you know your grade on Grader? Do you know what your Kred is?

It’s ok, most people have no clue. But you need to get a clue. It might seem like fun and games as in the social media stock market “Empire Avenue.” But the reality is people are watching. Employers, potential employers, clients, friends, enemies, ex-spouses, competitors, the police, governments, and of course giant database companies. It is like credit scores were maybe 25 years ago: they mattered but they did not rule your life like credit scores such as FICO do now. Social media influence and “credibility” are of increasing importance. So these scores, whether real or gamed; whether you subscribe or not, matter.

Klout did it again. They went and changed everyone’s numbers. Yes, everyone, even if you are not registered with them. They still monitor you, like a credit rating agency in real life. But most of the other analytical tools that measure social media don’t change as radically or as often as Klout. So what? Consistency is the key to listening and monitoring. These changes affect people’s reputations and people have little direct control over how those changes directly affect them. Klout risks losing market credibility with such wild changes to peoples numbers, without any charts showing historical records and how those numbers changed according to algorithmic changes as opposed to changes in the users social media behavior.

People are upset as evidenced by the thousands of tweets and posts on facebook; at least who follow this or care. But it affects all of us; at least all of us using the internet. It affects all of us with an email address attached to any social network, and therefore what people see in Google and Bing searches when they look you up. It really affects us because there are no standards being applied to the social analytics we are talking about, so numbers vary widely between the providers, and as Klout has demonstrated twice in the past 3 months can vary widely within one service.

Think about the big picture. Do not just rely on one of these services, but you should be actively checking on the health of your reputation. There are ways to make changes, but it requires one to pay attention first. You need to. Others are already.

Fear of change brought on by sudden onslaught of #gov20

My business partner and I were in meetings this week with a government agency dealing with sudden onslaught of “Gov 2.0.” Deja Vu. It came full blast this week from the year 2008. We might as well have been in an episode of the TV show “Fear Factor” as at some points fear was the major chasm to be crossed in the room.

Government 2.0 initiatives have been in full force since late 2009, early 2010. In 2008, however, the U.S. Government had not yet passed the Open Government Directive or the Joint Chiefs of Staff Open Source memo milestones. Officials were scared of change. Social media was a big angry beast that was not understood, not clearly developed in a government sense and something just to shy away from.

But we have moved to a point where major federal agencies not only have printed and published guidelines and existing working programs – but we are witnessing global cooperation on the Government 2.0 stage and collaboration is now fostering success. In late September of 2011 there will be a meeting of over 20 countries dedicated to Open Government and Government 2.0 around the globe. This is an exciting time for people like myself, advocating, pushing, pulling and even getting yelled at to accomplish change.

But still fear lingers, its wraith like fingers coming in the dead of night, or in the depth of a boardroom on a sunny day. Social media has its heroes and demons alike that is clear. But mobility, social connectivity and the desire for more transparency and openness create strange bedfellows. Just when an agency indicates a real need for Gov 2.0 – someone inevitably throws cold water. Sometimes freezing cold water, but still the movement continues, and the forward progression of the adoption of a new way of business for government continues uni-directionally.

My solution for fear based discussions about Gov 2.0? Look around. See all the successful implementations of open data, of social connectivity for Government and Citizens alike and see the results. It is not hard to find an example of government agencies adopting various parts of this big picture. Just ask your local fire department how they are using location based services. Or ask your local police department how they monitor social media for evidence of crimes. Look at the military using social media in offensive, defensive methods as well as for recruiting and publicity. Look at how the FBI regularly uses social media to tell the story about what they do. Look at the State Department’s continual innovations in new uses of mobility and social media. That is how your agency overcomes fear brought on by a sudden onslaught of Gov 2.0.

Brazil Govcamp shows continued Gov 2.0 Global Growth

Brazil “BrasilGov2.0″ Govcamp shows the Global Growth of Gov 2.0 and Open Government
http://www.brasilgov2.com.br/

Governments and the people they serve around the world are struggling to adapt to a new reality of real time information, demands for openness and transparency and more efficient service delivery. There is tremendous enthusiasm and interest in the utilization of social media, mobile and open data tools to remake the term “Government” as we know it.

Until recently, the majority of Government 2.0 initiatives were undertaken in places like the United States, Britain, Australia, Germany and Japan to name the leaders. The continued blossoming of this movement is taking hold in many other countries too like Brazil. Coming soon to Sao Paulo, Brazil is the next part of the dialog continuum.

Some recent examples of Open Government, and Gov 2.0 initiatives in Brazil:
http://www.webcitizen.com.br/en/tag/gov-2-0-summit/

and

http://shareable.net/blog/city-budgeting-gov-20-a-match-made-in-heaven

and

my friend Michael Walsh had this to say about Plone use in Brazil in a recent blog on Govfresh.

More on Gov 2.0 in Brazil:
http://www.brasil.gov.br/sobre/science-and-technology/open-source-software/open-source-software/br_model1?set_language=en This is an example of how the Government of Brazil is using Open Source software and solutions as an early adopter of the Open Government movement. So this makes Microsoft’s involvement even more inclusive and shows the depth to which this global company is looking outside itself as part of the effort to bring Government 2.0 and E-government to a reality around the world.

Government 2.0 requires the input, participation of many parties – obviously governments, also the big and small companies that service them, and of course the people. As a result there have been many conferences and “camps” that have sprung up to address the educational and collaborative needs of this emerging industry.

Microsoft is sponsoring Govcamp Brazil this coming June 8, 2011 with the idea of creating an open learning environment for anyone interested in Gov 2.0 in Brazil. While the event does require registration, it is open to all, whether Microsoft devotees or open source advocates. In fact, Microsoft is actively seeking the participation of as broad a group as possible to facilitate a collaborative dialog and create a new level of understanding. This represents a major part of Gov 2.0 - openness.

Rodrigo Becerra of Microsoft provided this insight:

“We believe that local communities have the passion, skills and insight to drive Gov 2.0 and OpenGov efforts on their own and we simply want to be able to provide a platform upon which they can dig deep into these issues. This is a space for creating connections to happen between citizens, organizations, groups and governments that may otherwise not exist. We have done them in Berlin, Mexico City, Colombia, Moscow, Russia, Toronto, Sydney, Wellington, Boston, Lisbon and will sponsor the Brazil event in the coming month. We specifically have local organizing committees run each event. We conduct them all in local language and invite social media, competitors and partners to revel in the discourse to help drive the progress of the Gov 2.0 movement.”

As the founder of Gov20LA in Los Angeles, California, I am thrilled to see how far and fast the Gov 2.0 movement is growing around the World. It is really encouraging to see this transformative change happening in places not often thought of for progressive thinking with regard to Government.

In full disclosure: I am an adviser to the Brazil Govcamp and am very excited to see what develops in this first ever Gov 2.0 Camp in Brazil.

Gov 2.0 gets the short end?

There is a huge amount of news pouring out of the middle east right now. Oil prices are shooting up. The “stable” countries in the area are eyeing their “unstable” neighbors quite warily and there is tremendous unease in general.

One of the by-products of the strife, conflict and chaos occurring in the Middle East has been a laser like focus on the role that social media has been playing in the drama unfolding daily in a new country, almost country by country. One facet that has made social media have the impact it has had is the shortness of messaging allowed by services like Twitter and now Facebook as well as other sharing sites.

As anyone who has used Twitter more than once knows, the easiest way to submit a long link (url-uniform resource locator) is to shorten the link using anyone of other popular shorteners available for free and in paid versions. If you use a client like tweetdeck, the odds are you use a shortener powered by something ending with .ly (the extension) When you shorten, you cloak the real url, and re-direct the user to another – which in itself is a recipe for disaster. When you add in executable code that can be like a payload – with ddos, malware or other problematic attacks embedded. Your computer could turn it on without you even knowing, simply through the act of the redirect itself.

(Now I am about to say some things that will get some people annoyed so a disclaimer of sorts: I am not attacking any company nor service with the .ly extensions. Rather I am asking some questions in the hopes of helping to create some constructive answers and help allay some fears in the user base.)

This is an even huger problem as the .ly extensions are clearly and most definitely controlled by Libya. It is up to the Government of Libya to approve, deny or block content and users of .ly extensions according to both Islamic law and Libyan law. Libya is violently cracking down on it’s citizens and is using threats of and actually shutting down the internet. Why should Western companies think they are going to stay away from these troubles?

So not only is there a threat of shutdown – there is the more pernicious problem of the potential abuse of any redirect necessitated in any shortener program. These shorteners start executable code on your computer to do the re-direct. You don’t always know where you are being sent. Recently the Isreali government demonstrated that DDOS and other malicious code can be inserted into the backend of shorteners, a stern warning any government should be paying attention to. The United States Government recently issued it’s own shortener, based on Bit.ly professional (paid) version with some changes to the T.O.S. and other things. They have a secondary company supporting this. To the credit of the GSA, when I inquired through a tweet about the use of .ly shorteners with regard to Government agencies and the current crisis, I got a real response within minutes showing Gov 2.0 in use. However I seriously question the reliance on a company that is in turn relying on an extension controlled by a brutal dictatorship with no regard to human rights let alone western corporate rights. There are other shortener companies that do not rely on the .ly extensions. Why create a potential back door for mischief? I talked to many federal workers today, and received many emails and direct messages with varying degrees of use/non-use of the .ly extensions. One thing became very clear. In this age of Gov 2.0 and Web 2.0 - we need to be careful to guard against the rush of technology leading to rash decision making.

There has been a spate of recent stories about the problems with shorteners in general, and .ly extensions specfically, long before the current problems heated up. So I would suggest to the U.S. Government, and to other Governments, that they look seriously at using non .ly related shorteners, and come up with a way to take the mischief component out of the equation, in a bid to make the internet a safer place while still keeping the immediacy of the message intact.

Update:
Bit.ly has issued some statements on Quora as well as it’s own website with regard to the status of the .ly extensions. There still seems to be confusion over what would happen with a full shutdown, as there is a 28 day report period after which Icann will not take further information from a non addressing extension. At the same time, there are multiple hosting points, and of the 5 for .ly only 2 are in Libya. So while this provides some clarity – it does not address the payload issue, or why the shortener industry decided to rely on .ly extensions which still fall under the Islamic/Libyan law situation I laid out above.

re-posted from www.silberberginnovations.com